TERMS AND CONDITIONS OF SALE

1. STORE INFORMATION

Trade Name: B E A U T Y  P R E M I U M
Address: 
Email: mrduval282@gmail.com
Phone:+40769379854
Registration Number:IN PROGRESS
Platform: Shopify
Website:My store

2. PURPOSE

These T&Cs define the conditions of access and use of our online store, as well as the conditions of sale of our products. These conditions apply to all customers, whether consumers or professionals.

3. PRODUCTS AND SERVICES

3.1 Product Description

We commit to presenting our products as accurately as possible. However, photos and descriptions are for informational purposes only and may show slight variations due to photography, display, or stock updates.

3.2 Product Availability

Our products are offered online as long as they are available. In case of unavailability, we reserve the right to:

• Cancel the order and refund the customer
• Offer a substitute product of equivalent or higher value
• Propose a waiting period for restocking

3.3 Prices

Prices are indicated in euros (or DOLLAR) and include applicable VAT. Prices are valid at the time of order and may be changed without prior notice. Any price change only affects subsequent orders.

4. ORDER PLACEMENT

4.1 Order Steps

Orders are placed online according to the following steps:

1. Product selection
2. Add to cart
3. Account creation or guest checkout
4. Billing and delivery address entry
5. Selection of delivery method
6. Selection of payment method
7. Order confirmation

4.2 Order Acceptance

Your order is accepted upon receipt of full payment. A confirmation email will be sent to the address provided. We reserve the right to refuse or cancel an order for legal reasons, fraud, or other justified reasons.

4.3 Contractual Capacity

You confirm that you are of legal age and have the legal capacity to enter into contracts under the law of your jurisdiction.

5. PAYMENT METHODS

5.1 Accepted Payment Methods

• Credit card (Visa, Mastercard, American Express)
• PayPal
• Bank transfer
• Other methods depending on availability

5.2 Payment Security

All payments are processed securely via Shopify Payments or our approved payment providers. Your banking data is never stored on our server and complies with PCI-DSS standards.

5.3 Payment Validation

Payment must be validated before your order can be processed. If payment fails, your order will not be confirmed.

6. DELIVERY

6.1 Delivery Methods and Times

6.2 Delivery Zones

We deliver to [LIST COUNTRIES/REGIONS]. The indicated timeframes are estimates and do not constitute a guarantee. In case of delay, we will contact you promptly.

6.3 Shipping Costs

Delivery costs are calculated automatically based on the package weight and the recipient's location. They are indicated before order validation.

6.4 Delivery Responsibility

Once your package is handed over to the carrier, we are no longer responsible for damage, loss, or delivery delays. A tracking number is provided so you can track your package.

6.5 Non-receipt of Order

In case of non-receipt of the package:

• First, check the delivery address and contact the carrier
• Contact us within 30 days with the tracking number
• We will investigate with the carrier
• If loss is confirmed, we will arrange a replacement or refund

7. RIGHT OF WITHDRAWAL

7.1 Conditions for Right of Withdrawal

In accordance with current legislation, you have the right to withdraw within 14 calendar days from receipt of your order, without reason and without charge.

7.2 Withdrawal Procedure

To exercise your right of withdrawal:

1. Contact us at mrduval282@gmail.com with your order number
2. Return the product to the address provided (return shipping at your expense unless the product is defective)
3. Products must be in good condition, unused, and in their original packaging
4. We will process the refund within 14 days of receipt

7.3 Refund

Refunds are made using the same payment method as the original purchase. Return shipping costs remain at your expense unless the product is defective.

8. WARRANTIES

8.1 Legal Guarantee of Conformity

All our products benefit from the legal guarantee of conformity of 2 years  from the date of purchase. In case of non-conformity, you may request:

• Free repair of the product
• Replacement of the product
• A price reduction or cancellation of the sale

8.2 Legal Guarantee against Hidden Defects

You can bring an action for a guarantee against hidden defects within 2 years following the discovery of the defect.

8.3 Defect Claims

In case of a defect, contact us promptly with photos and a description of the problem. We will assess it and propose a replacement or refund.

9. LIABILITY

9.1 Limitation of Liability

Our liability is limited to the amount of the order. We are not responsible for:

• Indirect or consequential damages
• Service interruptions or computer errors
• Damages caused by force majeure
• Delivery delays due to the carrier

9.2 Content Guarantee

While we strive to ensure the accuracy of information, we do not guarantee that the site content is up-to-date, accurate, or complete.

10. INTELLECTUAL PROPERTY

All content on the site (texts, images, logos, brands) is protected by copyright and intellectual property rights. You are not authorized to reproduce, modify, distribute, or exploit this content without our written permission.

11. PERSONAL DATA

The processing of your personal data is governed by our Privacy Policy. By placing an order, you agree to the processing of your data in accordance with this policy.

12. MODIFICATIONS TO THE T&Cs

We reserve the right to modify these T&Cs at any time. Modifications are effective upon their publication. Ongoing orders remain subject to the T&Cs in force at the time of the order.

13. USER CONTENT

13.1 Reviews and Comments

You are responsible for any content you publish (reviews, comments, photos). You guarantee that this content:

• Is accurate and factual
• Does not violate third-party rights
• Is not offensive, defamatory, or illegal
• Is not spam or harassment

13.2 Moderation

We reserve the right to remove any content deemed inappropriate, without prior notice.

14. LEGAL COMPLIANCE

14.1 Minimum Age

You must be at least 18 years old (or the legal age in your jurisdiction) to purchase from our site.

14.2 Applicable Law

These T&Cs are governed by the law of [ROMANIA] and any dispute will be resolved before the competent courts of JURISDICTION.

14.3 Dispute Resolution

In case of a dispute, we invite you to contact us to find an amicable solution. As a European consumer, you can also use the online dispute resolution platform: https://ec.europa.eu/odr

15. CONTACT

For any questions regarding these T&Cs or your order:

• Email:mrduval282@gmail.com
• Phone: +40769379854
• Address: BULEVARDUL LULUI MANUI 405
• Contact form: Contact – My store

16. FINAL PROVISIONS

If any provision of these T&Cs is deemed invalid or unenforceable, it will be severed and the remaining provisions will remain in effect. Our failure to assert a right does not constitute a waiver of that right.

© 2024 B E A U T Y  P R E M I U M. All rights reserved.
The T&Cs were updated on [01.06.2026]. Version 1.0